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How to Choose a Web Design Agency in the UK: 7 Questions to Ask

Choosing the right web design agency is critical. Here are 7 essential questions every UK business owner should ask before hiring an agency.

7 min read6 April 2026
web design agencyhiringUKsmall business

How to Choose a Web Design Agency in the UK: 7 Questions to Ask

1. Can I See Your Portfolio?

Look for variety, quality, mobile responsiveness, and whether showcase sites appear in Google results.

2. What's Included in the Price?

Clarify hosting, SEO, SSL, post-launch changes, and whether there are hourly fees for updates.

3. Who Will Actually Build My Website?

Some agencies outsource to offshore developers. Ask directly: who builds it and are they in the UK?

4. How Long Will It Take?

Small sites: 2–4 weeks. Complex projects: 6–12 weeks.

5. What Happens After Launch?

Ask about support, who to contact if something breaks, and the process for ongoing updates.

6. Do You Handle SEO?

A beautiful website that no one finds is worthless.

7. Can You Provide References?

Ask for Google reviews and testimonials from previous clients.

Why Choose OWD Web Design?

UK-based agency, 61+ five-star Google reviews, transparent pricing, personal service.

Contact us for a free, no-obligation consultation.

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OWD Web Design specializes in implementing these strategies for UK businesses. Whether you need a professional website, SEO optimization, or a complete digital refresh, we're here to help.

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