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Keyword Research for Small Businesses: A Beginner's Guide

Keyword research is the foundation of any successful SEO strategy. This beginner's guide shows small businesses how to find the search terms their customers use.

8 min read7 April 2026
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Keyword Research for Small Businesses: A Beginner's Guide

Keyword research is the process of finding the search terms your potential customers type into Google. Getting this right is the foundation of any successful SEO strategy.

Why Keyword Research Matters

Imagine you're a plumber in Surrey. You could optimise your website for 'plumber' and compete with millions of websites globally — or you could target 'emergency plumber Guildford' and capture highly motivated local buyers.

Keyword research helps you find the specific phrases that:

  • Your target customers actually use
  • Have enough search volume to be worthwhile
  • Are realistic to rank for given your competition

Key Concepts

Search Volume

How many times a keyword is searched per month. Higher isn't always better — niche keywords often convert better.

Keyword Difficulty

How competitive a keyword is. New websites should target low-difficulty keywords to build momentum before going after harder ones.

Search Intent

What the user is trying to achieve when they search. The main types are:

  • Informational — 'how to fix a leaky tap'
  • Navigational — 'OWD Web Design'
  • Commercial — 'best web designers Surrey'
  • Transactional — 'hire web designer near me'

How to Do Basic Keyword Research (Free)

Step 1: Start With Your Services

List every service you offer and every way a customer might describe their problem.

Step 2: Use Google Autocomplete

Start typing your services into Google and note the suggestions. These are based on real searches.

Step 3: Check 'People Also Ask' and 'Related Searches'

Google's 'People Also Ask' box and the related searches at the bottom of results pages reveal related keywords.

Step 4: Use Free Tools

  • Google Keyword Planner (free with Google Ads account)
  • Ubersuggest (limited free searches)
  • AnswerThePublic (free limited searches)
  • Google Search Console (shows what you're already ranking for)

Step 5: Spy on Competitors

Look at your competitors' page titles, headings, and meta descriptions to see what keywords they're targeting.

Long-Tail Keywords: The Small Business Secret Weapon

Long-tail keywords are more specific, lower-competition phrases that often convert better because the user knows exactly what they want.

Example:

  • Short-tail: 'plumber' (highly competitive, vague intent)
  • Long-tail: 'emergency boiler repair Redhill Surrey' (specific, high intent, easier to rank)

Building Your Keyword Strategy

  1. Create a spreadsheet with 20–50 target keywords
  2. Group them by topic/page
  3. Assign each keyword to a specific page on your website
  4. Optimise each page for its target keyword

Need Help With Your SEO Strategy?

Our SEO team can create a keyword strategy tailored to your business and location. Get in touch for a free consultation.

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